FAQ& Policies

If you have any questions or concerns, please feel free to reach out. You can message Libra Cosmetics on Facebook or Instagram, and we will respond as soon as I can. 

We only accept returns and/or refunds within 30 days of purchase, and the product has to be unused. 

All orders are shipped within 72 hours of purchase.

Please understand that there might be delays in delivery due to Covid-19. 

Libra is not responsible for USPS mistakes or what happens after the product is shipped. However, if something happens  and you receive a damaged item please contact me.

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DISCLAIMER:

Please be advised that the products for sale on Libra Cosmetics' website are not intended to diagnose, cure, mitigate, prevent or treat any disease or health condition and they are not to be considered a Medical Device. 

Libra Cosmetics' products have not been evaluated by the Food & Drug Administration. Test each product on small portion of skin before usage. 

By purchasing our products you recognize and accept the fact that some natural ingredients, essential oils in particular, may still cause sensitivity in susceptible individuals and that Libra Cosmetics will not be held responsible for such occurrences. You as a customer accept FULL responsibility if continued use of or purchase of products without complete or extensive knowledge about product ingredients and/or functions. You have the right to ask prior to purchase via email or social media direct messaging.

Libra Cosmetics is not liable for any individual reaction to any particular ingredient. Remember to read our ingredient lists carefully and follow the appropriate directions for use. If you have a specific allergy or sensitivity, do not use ingredients that may trigger a reaction. An allergy patch test is highly recommended if there is any doubt or history of skin reactions.

* Discontinue use if a reaction occurs.*

If product contains an allergen please alert owner directly of all allergies to better accommodate. If this is not done prior to purchase so then you relinquish all liability from Libra Cosmetics.

All of the above and standard body care disclaimers will have assumed to be to your knowledge with continued use of Libra Cosmetics' site and products. 


PLEASE AVOID CONTACT WITH EYES. DO NOT EAT.**